Welcome to Ratan Heights (“we”, “our”, “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website and WhatsApp communication services.

1. Information We Collect

We may collect the following information:

* Name
* Phone Number
* Email Address
* Property preferences (location, budget, etc.)
* Any details you share via forms or WhatsApp

 2. How We Use Your Information

We use your data to:

* Respond to your property inquiries
* Provide project details, offers, and updates
* Send notifications via WhatsApp (with your consent)
* Improve our services and customer experience

 3. WhatsApp Communication

By submitting your details, you agree to receive messages on WhatsApp from Ratan Heights regarding:

* Property updates
* Booking details
* Offers & promotions

You can opt out anytime by replying “STOP”.

 4. Data Sharing

We do not sell your personal data. However, we may share data with:

* Authorized team members
* CRM / WhatsApp API service providers
* Legal authorities if required by law

5. Data Security

We implement reasonable security measures to protect your data from unauthorized access or misuse.

6. Cookies & Tracking

Our website may use cookies to enhance user experience and analyze traffic.

7. Your Rights

You have the right to:

* Access your data
* Request correction or deletion
* Opt-out of marketing communication

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

9. Changes to Policy

We may update this policy from time to time. Changes will be posted on this page.

10. Contact Us

For any queries, you can contact us using the contact details available on our website.